Running into trouble with a casino can be stressful; ProSafeBet is there to take a part of that stress away
and help you right the wrong.
Step1
Before submitting an online game complaint, you should communicate as much as possible with the
casino, including contacting the online game dispute team. Once you get stuck in the game, you can
file a complaint with ProSafeBet.
Step2
Carefully read through ProSafeBet complaint guidelines. By adhering to our guidelines you can help
us expedite the process, ensuring that we have enough grounds and information to intervene.
Step3
If you have exhausted all dispute resolution channels related to the game and carefully read our
guidelines, you are welcome to submit a complaint through our complaint form.
Tip: Game reviews provide an overview of past and pending complaints regarding the game. Carefully
reading these comments can give you a deeper understanding of the game's ProSafeBet records.
Our reviews are not only written by gaming experts, but also include unique Rank scores calculated
through complex algorithms that consider multiple criteria, including the diversity of game deposit
methods and withdrawal speeds, customer support responsiveness, and ProSafeBet history.
Since the launch of the game complaint service, we have been providing independent and fast
complaint resolution solutions between players and online games.
One of its core values is transparency, and it is the first affiliated website to provide users with
an open complaint process.
There is no room for compromise when handling complaints. That's why our complaint decision is based
on facts, relying on rock solid, indisputable, and clear evidence.
Resolved
Rejected
